For Information About a Specific Product


 
 

Before prescribing EMEND for oral suspension, please read the accompanying Prescribing Information.

The Patient Information and Instructions for Use also are available.

 

The Merck Access Program

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How may we assist?
 

The Merck Access Program can answer questions about

  •  Insurance coverage for patients
  •  Reimbursement
  •  Benefit investigations, prior authorizations, and appeals
  •  Referrals to the Merck Patient Assistance Program

Getting started is simple

For patient-specific coverage questions

  •   Download and complete the appropriate sections of the enrollment form (if your
    patient is eligible and interested in the Merck Patient Assistance Program, please have the patient complete the appropriate sections on the form).
  •  Fax the completed form to 855-755-0518.
  •  A program representative will contact your office.

Program representatives are on the line

A dedicated representative may be able to

  •  Research your patient’s insurance benefits
  •  Obtain information on your patient’s out-of-pocket costs
  •  Refer patients to the Merck Patient Assistance Program
  •  Answer questions about filling out the enrollment form

Coverage and Reimbursement Support

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The Merck Access Program can help you understand the benefit investigation, prior authorization, and appeal process.
 

The Merck Access Program may be able to

  •   Contact insurers to obtain coverage and benefits information
  •   Help your office understand if a prior authorization is required and the information
    needed for prior authorization
  •  Help your office understand the information needed for an appeal submission if you
    have submitted a claim to your patient’s insurer and the claim has been denied

Additional Resources

The checklists and sample letters below can help you understand the documents
and information that may be helpful when seeking a prior authorization or filing
an appeal. As always, you should check for payer-specific requirements.
 

Getting started is simple

For patient-specific coverage questions

  •   Download and complete the appropriate sections of the enrollment form (if your patient is interested in the Merck Patient Assistance Program, please have the patient complete the appropriate sections on the form).
  •  Fax the completed form to 855-755-0518.
  •  A program representative will contact your office.

The information available here is compiled from sources believed to be
accurate, but Merck makes no representation that it is accurate. This
information is subject to change. Payer coding requirements may vary or
change over time, so it is important to regularly check with each payer as to
payer-specific requirements.

The information available here is not intended to be definitive or exhaustive,
and is not intended to replace the guidance of a qualified professional advisor.
Merck and its agents make no warranties or guarantees, express or implied,
concerning the accuracy or appropriateness of this information for your
particular use given the frequent changes in public and private payer billing.
The use of this information does not guarantee payment or that any payment
received will cover your costs.

You are solely responsible for determining the appropriate codes and for any
action you take in billing. Information about HCPCS codes is based on
guidance issued by the Centers for Medicare & Medicaid Services applicable
to Medicare Part B and may not apply to other public or private payers.
Consult the relevant manual and/or other guidelines for a description of each
code to determine the appropriateness of a particular code and for information
on additional codes. Diagnosis codes should be selected only by a health care
professional.

The Merck Patient Assistance Program

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The Merck Patient Assistance Program provides certain Merck medicines free of charge to eligible patients.
 

Merck Access Program representatives can refer patients to the Merck Patient
Assistance Program.

Who is the program for?

Patients who do not have insurance or whose insurance does not cover EMEND may be
eligible for free product from the Merck Patient Assistance Program if they meet certain
financial and medical criteria.

For more information on the program’s eligibility requirements, please visit
www.merckhelps.com.

Getting started is simple

 

  •   Download and complete the enrollment form (if your patient is eligible and interested in the Merck Patient Assistance Program, please have the patient complete the appropriate sections on the form).
  •  Fax the completed form to 855-755-0518.
  •  A program representative will contact your patient and your office.
Contact The Merck Access Program | 855-257-3932
 
Contact The Merck Access Program
855-257-3932
Representatives are available Monday through Friday,
8 AM to 8 PM ET.
Ask to be contacted by a Field Reimbursement Associate | Call 855-257-3932
Call 855-257-3932
Ask to be contacted by a Field Reimbursement Associate